Rawtanica Baobab Oil – Return Policy

Rawtanica strives to keep you totally satisfied, which is why we offer a 60-day, money back guarantee. If at any point you decide it’s not the best skin care product out there, you are protected by the highest standard 100% money-back guarantee. Just send us the empty bottle and we’ll refund you your money, no questions asked. If within 60 days of use, you are unhappy and would like a refund, here’s exactly what to do:
 
• Contact the Rawtanica team by emailing info@baobabsmile.com or calling 0431 396 615, Monday through Friday, between the hours of 9:00am and 5:00pm Eastern Time. We will gladly provide you with our return address, so as not to waste any materials, and a return confirmation number. This is an easy and effortless process.
• Return the empty bottle, the Rawtanica invoice that you received, and the confirmation number you have been assigned.
• You must pay the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. Note: We must receive the bottle within 90 days from the date of original purchase for the refund to be valid.
• We will refund your entire order, excluding shipping costs, as long as all bottles purchased are returned.
• We can’t allow resale of Rawtanica products, so empty bottles will be refunded only after sufficient time has passed for a single customer to use Rawtanica Baobab Oil as directed.
These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. Returning Rawtanica Baobab Oil without complying with our policy will unfortunately deem your transaction non-refundable. After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund.
 
Return Address:
Rawtanica
PO BOX 4089
Hopetoun Gardens
VIC 3162